Terms: We accept Visa/Master Card, Checks and Money Orders for payment of your order.  Note:  Personal checks may be held for clearance before shipping.  Remember that we have a minimum order of $10.00 plus a $7.00 shipping and handling charge.  The $7.00 shipping charge covers orders that are up to 2 pounds shipped within the continental United States. Your shipping costs may be more depending on the weight of your package and your location.

For foreign orders, we accept Visa/MasterCard and Money Orders drawn on U.S. banks in U.S. funds only (personal or company checks are not accepted).  Please include extra shipping.  Due to the greater amount of paperwork, we have a $50.00 (plus shipping) minimum order to Foreign Countries (except Canada and Mexico). Please see the international section below.

Phone Orders:  Call our Toll Free Order Line 1-800-445-0697 to place your order.  Please have a Visa/MasterCard number handy.  You can phone in your orders Mon.-Fri., 8:00AM - 4:30PM Arizona time.

FAX: 24 hr Fax Line for Orders: (480) 661-8259

Tech Support: (480) 451-7454

International Questions: (480) 451-7454

Mail Orders: Please send orders to:  The Electronic Goldmine
                                                                  PO Box 5408
                                                                  Scottsdale, AZ 85261

COD and Open Account: We are sorry, but we do not accept C.O.D. or Open Account Orders.

Shipping:  Please include $7.00 shipping to cover up to 2 lbs. to anywhere in the continental United States.  We ship most orders by UPS surface, therefore, we must have a street address.  If you live outside of the continental United States, or must have your order shipped to a PO box, you must still include a minimum of $7.00 to cover the shipping.  Hawaii and Alaska orders must include at least $7.00 for shipping.  Please note that $7.00 is the minimum cost for shipping. If shipment of your order costs more than $7.00, we will usually send your order (unless amount owed is too great), but we will attach a note telling you how much more you need to remit to us.  UPS surface delivery takes between 4 and 8 working days (M-F) to deliver your package after we give it to them.  If your order is for a large quantity of heavy items such as transformers, wooden cabinets, etc., you will need to include more for shipping as these packages are over 2 lbs.  We normally process all orders within 3 days after receipt of the order, however, if you have paid for your order with a personal check we may wait for our bank to clear your check. International customers: Please see the international section below.

Rush Service: If you would like same day shipment, and you have paid for your order with Visa/MasterCard, Money Order or Cashiers Check, please include $10.00 extra RUSH charge (in addition to the $7.00 shipping charge).   We will then process your order within 24 hours and ship it out via UPS blue label rush shipping (up to 2 lbs.).  Normally, blue label arrives anywhere in the Continental U.S.A. within 3 working days.  On large quantity orders, our rush service costs more than $10.00, so please call for actual costs if this applies.

Returns: Parts may be returned  within 30 days if they are in original condition.  Kits may be returned within 30 days only if they have not been opened.  No adjustments whatsoever can be made after 30 days.  All returned items are subject to a 15% restocking fee.

A Note about our Kits: Kits cannot be returned for any credit adjustment or refund once they have been opened.  We do however, have a repair service.  If your kit fails to operate, you may return it to us with a check for $8.00 and we will repair your kit and return it by UPS to you.  All requests for repairs must be made within 30 days of your original order date and the $8.00 amount must be included with your returned kit (our actual costs are much higher than $8.00 - we offer this as a service to you).  We reserve the right to refuse to repair any kit which our technicians determine to be uneconomical to repair.

The Electronic Goldmine disclaims any implied warranties of merchantability and fitness, arising in connection with the sale of any product described in this catalog.  In no event shall The Electronic Goldmine be liable for any claim for incidental or consequential damages arising out of or in connection thereof with the manufacture, sale, delivery or use of any product in this catalog.

Note: Specifications, prices and availability of items are subject to change without notice.  We cannot be responsible for typographical errors.  All sale prices are not permanent and are subject to change.

Is Online Ordering Safe?

Is a credit card transaction of this type really safe from fraud? The short answer is "Yes." The long answer is...

• Operating System Security. The The Electronic Goldmine online store operates under the Windows NT operating system. We have employed the strictest security (secure users, groups and passwords) offered by Microsoft’s high-end operating system.

• Database Security. The Electronic Goldmine gathers customers, products, and orders in databases. Those databases are secured with passwords set up at the table level. Even someone typing on the computer the database is stored on would have to know the database passwords to gain access to the information.

• Encoded Credit Card Slips. Credit card transactions (or slips, as they are known in the banking industry) are encoded using the Secure Electronic Commerce (SET) standard pioneered by Visa and MasterCard. Even if someone were to intercept a transaction, they would not be able to gain access to the information. Credit card transactions are handled in real time between your credit card issuer and our bank.

• SSL Server Certificate. The Electronic Goldmine uses an SSL server certificate. What’s a server certificate? A company wanting to do business on the world wide web must prove to a trusted third party, such as VeriSign Inc. or Thawte Consulting, that they really exist and have the right to use a particular domain name (Internet address). An SSL Certificate is then assigned to that business that authenticates their domain.
  
  When a customer uses a modern web browser (such as Netscape Navigator or Microsoft Internet Explorer), the browser can automatically check the business's authenticity. If the browser can't verify that VeriSign or Thawte vouches for the business, it will refuse to start an encrypted session, or at least pop up a window warning the customer that the browser can't determine authenticity. The encryption mechanism used for SSL certificates is so secure, the U.S. government prohibits its export outside the United States.
  
  So shopping with us at The Electronic Goldmine really is safe. In fact, it would be much easier for a thief to steal your credit card information from the carbon copy of a receipt than to intercept an online secure transaction at our web site.

International Customers

We welcome orders from all over the world. For all foreign orders, we accept American Express, Visa, MasterCard and Money Orders drawn on U.S. banks in U.S. funds only (personal or company checks are not accepted).  Please include extra shipping.  Due to the greater amount of paperwork, we have a $50.00 (plus shipping) minimum order to Foreign Countries (except Canada). 

If you place your order online, the shipping price that you will receive will be for shipment within the United States.  If you have problems filling out the shipping/billing section, please select "United States". We will e-mail you with the correct price for shipping for your country and a confirmation of your shipping address before we charge your credit card.

Please e-mail sales@goldmine-elec.com or call 480-451-7454 if you have questions.

Merchandise from our company can only be shipped to the following countries:

Australia
Brazil
Canada
Hong Kong
Japan
Republic of Korea (South Korea)
Mexico
New Zealand
South Africa
United States (including U.S. protectorates)

If your country is not on this list we will not be able to ship your order. There are no exceptions.